HVAC replacement???

UTfball68

UTfball68

Well-Known Member
Joined
Jul 18, 2008
Location
Granite Quarry
Anyone in or around Salisbury do HVAC work??? The extent of my knowledge when it comes to this stuff is how to push the buttons on the thermostat. A couple weeks back I woke up to no heat on the first floor. $100 service charge and $100 flame sensor later, heat was good to go. Tuesday morning I wake up to no heat again on the first floor. Call the same people back...another $100 service charge, I'm told 'a switch is going bad' (which one, I don't know...refer to my working knowledge)...he said he cleaned did a trick of the trade and it could last an hour or 5 years...ok great, I'll gamble. A few hours later he calls back and says he was talking to an old timer, and said there might be a 'hole in the exchanger'...and the unit is garbage at that point. It's a 13 year old Goodman unit, says it's common in those things. This unit is natural gas heat, says if there is a hole it's a Carbon monoxide hazard. He goes back out, sends me a pic and says there are two holes and shuts the unit down for liability purposes...which I appreciate. So I've been waking up to 40-50* the last couple mornings down stairs. Right now trying to collect my home warranty detail to make sure it's covered, because a $500 deductible sounds better than a $4-6,000 unit.

Now my question is...does any of this make sense??? And if it does, who wants the job???
 
image.jpg
This is the pic I was sent and I don't know if that's what they say it is or my @$$hole...
 
Call my boys at Air Central 704 882 4371 Vance and Wes will do you right. Tell them Richard Queen sent you
 
Alright...thanks man. I have the warranty folks coming out Thursday, if I don't have to stay within a network, I'll give them a call. Thank God for natural gas fire places. I sent them the pic and told them what the first guy said, and I was told a cracked exchanger is a death sentence. They still want to confirm that's what it is.

But here's my confusion, a new unit will be 4-6k...a new exchanger will be $1500. Obviously, the warranty folks will only want to pay the 1500. On a unit as old as this one, I'd obviously rather have it replaced, so it doesn't nickel and dime me. Anyone know how I cross that bridge???
 
Home warranty people will just keep throwing parts at it until there are no more parts to throw, it is cheaper for them. Same thing happened to out 18 year old AC unit earlier this year. What you can do most times though is "cash out" and go with whoever you want to fix the unit. So I took my 1,000 bucks my warranty company would pay and found somebody else to replace the entire unit. I then just had to send the warranty company a receipt saying I fixed it all and they sent me the money that they would have applied to the fix.
 
Well that sucks, I reckon I'll have to how long I'll want to keep forking over $400/yr on the warranty or if it'll just be worth biting the bullet.
 
UTfball68 said:
Well that sucks, I reckon I'll have to how long I'll want to keep forking over $400/yr on the warranty or if it'll just be worth biting the bullet.
Click to expand...

Thats the problem. Also after our claim the renewal jumped from 450ish to 650ish. That is why so many people don't find them worthwhile, we cancelled ours now.
 
Yeah, I was trying to feel out the tech and typical procedure in this case, and he said it was like any other insurance, they'll want to do what's cheapest...and claims don't keep rates down.
 
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