Popup Fake Antivirus Virus or w/e it is

Ricky B

Wiiide Open
Joined
Mar 20, 2005
Location
LKN - Tha Dirty Mo (Mooresville, NC)
Buddy of mine had this happen to his computer recently basically a fake antivirus thing pops up and says you have a virus you need to clean or something like that and then won't go away no matter what you do or anytime you click anything and restart or w/e.

He told me after the fact and had already taken it to a computer place to get it fixed, not sure what they did to it, he doesn't know either he doesn't know anything bout computers barley.

Well now one of the Computers at Galloway's has what seems to be exactly what he described, however I've already put Avira anti virus on all of em so it got past that - I figured reboot in safe mode run a scan and delete it but avira's not catching it

Any suggestions? I'm gonna try and reboot in safe mode with networking and try and download ad-aware and spybot (I think they are called) and see if they catch whatever it is. Just hope it doesn't spread I got all the computers there setup on a network.
 
Run Windows Defender. It will take it off.
 
Simple enough, and it works (just did one this a.m.)

1. Reboot in safe mode with networking
2. Go to malwarebytes.org
3. Download Malwarebytes
4. Run quick scan and delete what it finds
5. Reboot

This fixes it 95% of the time. The other 5% is mostly when folks ignore it too long and/or try and fix it themselves the wrong way and screw things up even worse.
 
Tell Galloways I can come and fix it for them in trade for some used 40"+ tires. :)

x2 on malwarebytes. Does the fake antivirus program have a name? Sometimes you can find removal procedures on the net using the name.
 
x3 on malware bytes. This happened on my home laptop and my work computer. Did the malwarebytes on the home laptop and Ad aware on my work computer. Both took care of it.
 
I had the same exact problem. Dell customer support ran malware and it fixed it. Then I installed nod32 for protection. All fixed now.
 
Yup. MWB in safe mode, while you're there, update your usual AV software. Could I recommend AVG for the day-to-day duties? It's good stuff. Yeah, the virus has probably blocked your ability to download updates or new AV software, or do a system restore to a previous date. Anyway, MWB, then once it'll reboot, run it in your normal login and any other user accounts, just to be safe. Sometimes, even when removed in safe mode, parts of it will remain in the user accounts. Damnit, I hate hackers!
 
Also, f-secure 2010 is pre-reading javascript to avoid getting that virus. If you can't hack getting Linux, then get ad-block plus installed on firefox and only use firefox. Also, change your passwords on everything.

J
 
Ol'Jeeps here...

CCleaner, and Malwarebytes. Best stuff!

I have even had to do a recovery on some systems since the damn stuff gets into the Windows/system32
 
I had the same virus and it wouldn't let my old AVG update, and Adaware wasn't finding it. I just reinstalled AVG over the existing install, ran it, and fixed it.
 
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