Your Lowes sucks. I didn't have a receipt for any of it. Maybe you tried a couple years ago when they first took on Craftsman and probably had an influx of constipated warranty claims that they were trying to mitigate?
Point them to their own website:
[URL unfurl="true"]https://corporate.lowes.com/newsroom/press-releases/craftsmanr-tools-now-available-lowes-stores-nationwide-and-lowescom-05-14-18[/URL]