raleighjeepguy
New Member
- Joined
- May 27, 2007
- Location
- Raleigh,nc
DO NOT TAKE YOUR VEHICLES THERE!
I just got home from possibly a second place finish only behind a jeep stealership.
I drop my car off in the morning to have my tires balanced. My drivers side rear had a lil wobble to it and they are new tires/rims so it needed to be done. I call at 2 or so to see if its done and they tell me they will be done by 430 or 5. I call at 445 to verify that it will be done and they tell me "its coming out now". I get there @ 5 on the nose after work and the jeep is on a full lift 8' in the air. They signal me outside and I walk out with a puzzled mind. They alert me that I have some movement in my front axle on the drivers side. I tell them I'm aware but its not much and hasn't been a problem. Say no problem but I've got to run. Woman alerts me that I shouldn't be driving the Jeep. This is where I get alil ill.
I ask her what the problem is then? Neither the tech nor the manager can tell me so I ask them exactly why I am not supposed to drive my jeep since you have no clue what you are looking at? I get the uhhhhhhh face and heres where it gets fun.
They then say fine we will start on the tires......
They've had these vehicle for hours and have promised it done but they haven't even started at 5:15. I have to get home for dinner and I find it hard to believe they are going to balance and rotate these tires in 15 min. At this point I ask them why I was lied to all day. The manager(I presume) tells me that they didnt lie. The car was ready at 5pm by her standards (just no work done) and it was coming off a lift earlier so it could go on the wrong lift in the first place. I tell them to pull the jeep off asap b/c now I'm late.
I walk out front and hear my jeep coming around. The guy has it in first and is bouncing it down the road. Takes the corner in gear in a locked vehicle and is now bucking the jeep. Around the corner I hear a pop. Me and the guy proceed to get into it on how to drive someone elses car and I leave. Driving home the rear is popping and weaving me to the left from the locker engaging and disengaging (my guess). So now god knows what damage I have and was treated like complete crap and lied to along the way.
I would highly advise against these people. I havent had experience with their other shops and used this one out of convenience. TERRIBLE SERVICE AND NOW I'm prob 100's in the hole to fix their destruction.
I just got home from possibly a second place finish only behind a jeep stealership.
I drop my car off in the morning to have my tires balanced. My drivers side rear had a lil wobble to it and they are new tires/rims so it needed to be done. I call at 2 or so to see if its done and they tell me they will be done by 430 or 5. I call at 445 to verify that it will be done and they tell me "its coming out now". I get there @ 5 on the nose after work and the jeep is on a full lift 8' in the air. They signal me outside and I walk out with a puzzled mind. They alert me that I have some movement in my front axle on the drivers side. I tell them I'm aware but its not much and hasn't been a problem. Say no problem but I've got to run. Woman alerts me that I shouldn't be driving the Jeep. This is where I get alil ill.
I ask her what the problem is then? Neither the tech nor the manager can tell me so I ask them exactly why I am not supposed to drive my jeep since you have no clue what you are looking at? I get the uhhhhhhh face and heres where it gets fun.
They then say fine we will start on the tires......
They've had these vehicle for hours and have promised it done but they haven't even started at 5:15. I have to get home for dinner and I find it hard to believe they are going to balance and rotate these tires in 15 min. At this point I ask them why I was lied to all day. The manager(I presume) tells me that they didnt lie. The car was ready at 5pm by her standards (just no work done) and it was coming off a lift earlier so it could go on the wrong lift in the first place. I tell them to pull the jeep off asap b/c now I'm late.
I walk out front and hear my jeep coming around. The guy has it in first and is bouncing it down the road. Takes the corner in gear in a locked vehicle and is now bucking the jeep. Around the corner I hear a pop. Me and the guy proceed to get into it on how to drive someone elses car and I leave. Driving home the rear is popping and weaving me to the left from the locker engaging and disengaging (my guess). So now god knows what damage I have and was treated like complete crap and lied to along the way.
I would highly advise against these people. I havent had experience with their other shops and used this one out of convenience. TERRIBLE SERVICE AND NOW I'm prob 100's in the hole to fix their destruction.
