Ours is just the opposite. We have great substitutes, and a shitty regular. He's scared of our dog, I get that even though she won't bite. He doesn't blow the horn if she is outside. Lately his trick is to drop it package out his window if she is outside, weather be damned. He was just leaving pink slips in our mailbox if she was outside. And him doing that would in turn cause the substitutes to do that. His excuse was that we lived too far off the main road. Lie. We live less than a .1 of a mile. I told the woman that was filling in for the postmaster that it was very easy to see why the postal service was in financial trouble. I've also heard USPS has lost the Amazon contract. Can not confirm that though.