I have an HP Pavilion PC p7-1439 PC. Bought it new about 3 years ago. Had Win 7 but has been upgraded to 10. I had a guy who would work on it from time to time for me and help set up things but he's been unavailable and not very reliable so I need to try to get it going myself. I am not tech savvy.
It started getting the blue screen a while back and he took it and messed with it for way too long and couldn't figure it out. He said a sound card was causing it... but if I left it off for a few hours it would start back up and run correctly. Now it won't. I've looked online for answers and can't get it to start in safe mode or anything. All I get is blue screen with HP on it. Where can I get some up to date info on how to remedy this?
It started getting the blue screen a while back and he took it and messed with it for way too long and couldn't figure it out. He said a sound card was causing it... but if I left it off for a few hours it would start back up and run correctly. Now it won't. I've looked online for answers and can't get it to start in safe mode or anything. All I get is blue screen with HP on it. Where can I get some up to date info on how to remedy this?