- The 4.75% general State and applicable local and transit rates of sales and use tax apply to the sales price of or the gross receipts derived from repair, maintenance, and installation services. The tax on repair, maintenance, and installation services applies to sales occurring on or after March 1, 2016 and to gross receipts derived from such services provided on or after that date.
N.C. Gen. Stat. § 105-164.3(33d) provides the term "repair, maintenance, and installation services" includes the following activities:
a. To keep or attempt to keep tangible personal property or a motor vehicle in working order to avoid breakdown and prevent repairs.
b. To calibrate, restore, or attempt to calibrate or restore tangible personal property or a motor vehicle to proper working order or good condition. This activity may include replacing or putting together what is torn or broken.
c. To troubleshoot, identify, or attempt to identify the source of a problem for the purpose of determining what is needed to restore tangible personal property or a motor vehicle to proper working order or good condition.
d. To install or apply tangible personal property except tangible personal property installed or applied by a real property contractor pursuant to a real property contract.
Repair, Maintenance, and Installation Services Exemptions - N.C. Gen. Stat. § 105-164.13 is amended and provides the following exemptions:
(61a) Repair, maintenance, and installation services provided for an item, other than a motor vehicle, for which a service contract on the item is exempt from tax under N.C. Gen. Stat. § 105-164.4I. Repair, maintenance, and installation services provided for a motor vehicle are subject to tax, except as provided in N.C. Gen. Stat. § 105-164.13(62a) for a manufacturer’s warranty or dealer’s warranty.
(61b) Repair, maintenance, and installation services purchased for resale are exempt from sales and use tax.
(62) An item or repair, maintenance, and installation services used to maintain or repair tangible personal property pursuant to a service contract taxable under this Article if the purchaser of the contract is not charged for the item or services. This exemption does not apply to an item or repair, maintenance, and installation services provided for a motor vehicle pursuant to a service contract exempt from tax under this Article unless the purchaser of the contract is not charged for the item or services. For purposes of this exemption, the term "item" does not include a tool, equipment, supply, or similar tangible personal property used to complete the maintenance or repair and that is not deemed to be a component or repair part of the tangible personal property for which a service contract is sold to a purchaser.
...
Retailer - N.C. Gen. Stat. § 105-164.3(35), as amended, provides the term "retailer" includes "[a] person engaged in business of delivering, erecting, installing, or applying tangible personal property for use in this State, regardless of whether the property is permanently affixed to real property or other tangible personal property, that does not become part of real property pursuant to the tax imposed under G.S. 105-164.4(a)(13) unless the person is one or more of the following:
1. A person that solely operates as a real property contractor.
2. A person whose only business activity is providing repair, maintenance, and installation services where the person’s activities do not otherwise meet the definition of a retail trade."
Retail Trade - N.C. Gen. Stat. § 105-164.3(35b) defines "retail trade" as a "trade in which the majority of revenue is from retailing tangible personal property, digital property, or services to consumers. The term includes activities of a person properly classified in NAICS sector 44-45, buying goods for resale, and rendering services incidental to the sale of merchandise. The term typically includes maintaining an inventory and may include the provision of repair, maintenance, and installation services. Not all activities provided in this subdivision are required for a trade to be considered retail trade."
A person engaged in "retail trade" is a retailer and must treat all transactions as retail sales, including the sale of or the gross receipts derived from repair, maintenance, and installation services, no matter that such person may install or apply tangible personal property that becomes part of or affixed to real property.
Real Property Contractor & Retailer-Contractor - The definition of "real property contractor" in N.C. Gen. Stat. § 105-164.3(33d), as amended, provides the term "does not include a person engaged in retail trade." If a person meets the definition of retail trade, such person cannot act as a "real property contractor" or a "retailer-contractor." A person that meets the amended definition of a "real property contractor" is liable for payment of sales and use tax on taxable repair, maintenance, and installation services purchased to fulfill a real property contract. A person that does not meet the definition of retail trade may operate as a "retailer-contractor." 4
Additional information regarding the changes for a real property contractor and a retailer-contractor will be issued by the Department prior to March 1, 2016. For current information regarding the application of the sales and use tax statutes to real property contractors, refer to the real property contractor overview web page available on the Department’s website,
www.dornc.com.
Service Contracts - Following is discussion of the application of the sales and use tax statutes to service contracts for specific items or transactions:
Motor Vehicles - N.C. Gen. Stat. § 105-164.4I(b)(1), as amended, provides the sales price of or the gross receipts derived from a service contract for a motor vehicle is exempt from tax. The exemption in N.C. Gen. Stat. § 105-164.13(62) is amended to remove the term "motor vehicle."
Tangible Personal Property that Becomes Part of or Affixed to Real Property - The definition of "service contract" in N.C. Gen. Stat. § 105-164.3(38b), as amended, includes a contract to maintain or repair tangible personal property regardless of whether the property becomes a part of or is affixed to real property. The retailer of the service contract is required to collect the tax due at the time of the retail sale of the contract and is liable for payment of the tax. Additionally, N.C. Gen. Stat. § 105-164.4I(c) as amended provides that a renewal of a service contract for tangible personal property where the tangible personal property becomes a part of or affixed to real property prior to the effective date of the renewal is subject to sales and use tax.
....
Installation Charges - N.C. Gen. Stat. § 105-164.13(49) which provides an exemption from sales and use tax for installation charges when separately stated on an invoice or similar billing document given to the purchaser at the time of sale,
is repealed effective March 1, 2016. By definition, the term "sales price" includes "installation charges." Any installation charges made by a retailer as part of the retail sale of tangible personal property, certain digital property, and taxable services are subject to the applicable rate of tax for the product as set forth in N.C. Gen. Stat. § 105-164.4(a), no matter that installation charges may be separately stated by the retailer.
Any installation charges by a retailer to provide telecommunications service and ancillary service, video programming service, piped natural gas, and electricity are subject to the 7.00% combined general rate of tax. Installation charges that are part of the purchase price of an item subject to the 1.00% certain machinery and equipment privilege tax, with maximum tax of $80.00 per article, are subject to tax.
Manufacturer’s Warranty or Dealer’s Warranty - N.C. Gen. Stat. § 105-164.13(62a) codifies the historical treatment of a dealer’s and manufacturer’s warranty for sales and use tax purposes. The exemption provides that a "replacement item, a repair part, or repair, maintenance, and installation services to maintain or repair tangible personal property or a motor vehicle pursuant to a manufacturer's warranty or a dealer's warranty [are not subject to sales and use tax]." The exemption defines a "dealer’s warranty" and a "manufacturer’s warranty" as follows:
Dealer's warranty - An explicit warranty the seller of an item extends to the purchaser of the item as part of the purchase price of the item.
Manufacturer's warranty - An explicit warranty the manufacturer of an item extends to the purchaser of the item as part of the purchase price of the item.