Damaged in transit...

GotWood

GotWood

Sayer of Fact
Joined
Jan 12, 2007
Location
Maiden, NC
I received a cool fridge for my birthday, but it was damaged. Contacted amazon and they shipped me another. It is also damaged! I wonder how many I can stack up before they get me an un-dented fridge!
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I bought a set of gear wrench ratchet wrenches . the set i got was some no name chinese ones.

Amazon made seller send me gearwrenchs.....
Well they sent non ratcheting...

So now i have a set of ratchet garbage and a nice set of sae and metric gear wrenches.

I contacted amazon so i could return both for refund.


THEY REFUSED TO TAKE ITEMS BACK.


And refunded me 100% including tax.

They are great to deal with.( this is after the company that received the money for items refused to take a return or give a refund.)
 
They are not sending replacements and I have to ship these back. No big deal and I feel a little petty but why should I buy a new product and accept damage?
 
are contents damaged or just the boxes?
 
Did a quick search for this on Amazon. Lots of people claiming shipping damage, so it's a common problem apparently. Not your problem, just let them keep sending them until you get a non-damaged one.
 
CThurmond said:
I bought a set of gear wrench ratchet wrenches . the set i got was some no name chinese ones.

Amazon made seller send me gearwrenchs.....
Well they sent non ratcheting...

So now i have a set of ratchet garbage and a nice set of sae and metric gear wrenches.

I contacted amazon so i could return both for refund.


THEY REFUSED TO TAKE ITEMS BACK.


And refunded me 100% including tax.

They are great to deal with.( this is after the company that received the money for items refused to take a return or give a refund.)
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That's the cost of doing business at that kind of sales volume with 3rd party vendors in the mix. It's cheaper and easier to just write things off and make the customer happy, which is a beautiful way to do business for cheaper items.
 
A few years ago my dad bought a fridge like that off Amazon and had it shipped to me for Christmas. It arrived damaged so he contacted Amazon and they said they'd send another. The second was received and it was damaged as well. My dad contacted Amazon and demanded a refund. He got a full credit and I took the two damaged ones and made one working fridge.
 
Ron said:
that was my thought, which made me wonder how you could tell it was damaged.
Click to expand...

Oh wait, I get it.
He's actually ordering refrigerator BOXES to hang on the wall. It's the new hot thing in decorating.
 
RatLabGuy said:
It dosn't look like the boxes are even opened?
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Pulled the bands over to the sides. I was a pro at checking Christmas presents as a kid! The sides were dented on both of them. It wouldn't affect performance but they were not advertised as damaged and I don't pay full price for damaged goods. They are refunding our money and not sending another. I'm on the hunt for an older Coke machine from the 80's instead.
 
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