Home Advisor sucks as far as I'm concerned and I'll never use them again. Somehow, I'll bet I'm not the only one.
My AC quit, compressor failed. Unit is over 25 years old. Started looking for quotes, made the mistake of giving Home Advisor my info to which they were supposed to match me with 3 contractors for quotes. The only one they matched was Sears Home Improvement. That was total BS. You can't tell me that out of all the HVAC contractors in the Greensboro/Danville area, A non local, Sears authorized contractor was the only one.
Got a call from an agent within a couple of minutes, I set an appointment anyways. Was told that they would call to confirm, which they did twice. Then I got a call the day of the appointment saying that I cancelled the appointment and they wanted to know why I did that. I never cancelled and told the girl so. I also told her that I had two confirming calls from them. When I told them that either they got someone out that day or don't bother me again, I got hung up on. 4 hours later, got another call asking for another chance, with them saying they overbooked. Nope, the agent that hung up on me blew any chance of me talking to them.
Got a local guy who is going to do the job at a really good price.
Screw Home Advisor, they only recommend a contractor who has paid them to be recommended.
