As a home user, and having used winblows previously and being frustraited that I had to regularly update, install drivers, defrag, virus scan, defrag, scan disc, defrag, find a friend to network with so I could download software updates and patches. defrag, update virus software...... it really became a PITA
Now I have a Mac laptop, have had for the last 2 years, not an issue, even on dial-up I was able to D/L updates and other software with little issue (yes it still took forever, but it never failed to complete) the crazy large down loads I found a wifi spot to use.
Now have broadband, wifi network and one of these days maybe a bluetooth net. ocassional software updates (usually without much panic 'cause brother Bill an Co. screwed up) are non issue, easy to the install, pretty autonimious.
Macs are easier to use, plain and simple, don't need volumes of manuals and code for basic user functions.
Within the first 15min of opening the box and plugging our iBook in, I was uploading pix from my camera and then to an email to my folks, all with out finding and installing drivers ( same camera I used with my PC, and need 3 different drivers to make it work )
is MAC the end all be all ? nah, but they are close. So much so that the folks at Microsoft are always trying to emulate and one up if not down right COPY MAC's methods.
Microsoft is attacked daily becuase of it's business practices and methods, and will ALWAYS be fighting that, yeah, job security for you IT/IS guys.
MAC will have issues too as it grows, but will it ever be as malicious as the attacks on Bill ?