LOL Amazon

XJsavage said:
The way I see it, and I'm probably very wrong (will find out here shortly I'm sure), is Amazon employees hundreds of thousands of people here in America and since they've merged with Whole foods as store houses, there's even more people that are employed by Amazon so technically it is local brick and mortar.
Click to expand...

That's definitely true, I just like to support other companies if I can. Amazon has local warehousing here, so they're kinda brick-and-mortar here. And we have a Whole Foods, which I don't go to either (except to get fancy cheese or whatever, because I love shit like that).

If I'm ordering online, I'd rather have Tackle Warehouse get my fishing money, and BladeHQ get my knife money, and Backcountry get my outdoor clothing money, etc., and the many other smaller companies as well. Amazon gets plenty of business, but I'd like to help everyone else other than Amazon make money and survive.
 
Last edited:
Blaze said:
So the real question is......he could really use a new catcher's mitt too. Do I order a new one through Amazon and then return it with one of the other gloves and say they sent the wrong one? Or is that dishonest? They obviously have no control on their glove inventory. :lol:
Click to expand...

When I have had the wrong thing show up, it was in a box that was labeled correctly. I suspect many times it is the manufacturer's fault for boxing an incorrect item vs Amazon for shipping the wrong thing.
 
paradisePWoffrd said:
When I have had the wrong thing show up, it was in a box that was labeled correctly. I suspect many times it is the manufacturer's fault for boxing an incorrect item vs Amazon for shipping the wrong thing.
Click to expand...

The problem is that Amazon is far too huge to be able to have any control over those things, so the customer service rep that's re-ordering for you (because you received the wrong thing) doesn't really have any more control with the correctness of the re-order than the original order that was wrong. I know it's all a game of volume and statistics, but when you're too big to do things correctly, people get mad. I'm sure the number of mad people are very, very small compared to the number of people who haven't had problems, and the mad people are the ones who let you know. That's the numbers game of volume sales though.
 
Fabrik8 said:
The problem is that Amazon is far too huge to be able to have any control over those things, so the customer service rep that's re-ordering for you (because you received the wrong thing) doesn't really have any more control with the correctness of the re-order than the original order that was wrong. I know it's all a game of volume and statistics, but when you're too big to do things correctly, people get mad. I'm sure the number of mad people are very, very small compared to the number of people who haven't had problems, and the mad people are the ones who let you know. That's the numbers game of volume sales though.
Click to expand...


Ehhhh...I mean you realize this, but Im going to state it anyway for some others reading who may not.
Not all Amazon orders ever touch Amazon hands. My wife has an Amazon store for some of her "creations". People will buy stuff from her store, we get an email that includes a shipping label, we box it up and drop ship it to customers.

In this instance Amazon is just a transaction platform. So you are essentially bitching at the bank who's check you wrote that a merchant gave you the wrong goods.



And here is a next level dirty little secret.

If you do enough volume on Amazon...you qualify for Amazon merchant protection. Meaning Amazon realizes a certain % of their customers will order the wrong thing, or get the right thing and decide they dont like it and instead of owning their mistake and paying re-ship, they will claim its a bad order and send back. Amazon has remarkable statistics about customers who do this frequently and they are remarkably sneaky with how they back end manipulate the price these customers pay, but I digress....if you are big enough you get "oopsie" credits from Amazon as a merchant. At which point, ypu can intentionally ship the wrong product, the customer balks, you claim it was the right product and Amazon will pay you for the "oopsie" and the "right" transaction.

There are web forums dedicated to Amazon sellers cracking the code of how many oooopsies to create....its jumped the shark.
 
Many here know my wife, sorry I forget not all do.
We own a vinyl/print/embroidery/sign/promo business and she loves to make custom jewelry/decals/shirts whatever.....

I mean she sold 2,200 Igloo-$300 buys a lot of ice decals a few years ago in 24 hours after someone retweeted one...so yeah I support the hobby that occasionally drops $6k in the mailbox
 
paradisePWoffrd said:
When I have had the wrong thing show up, it was in a box that was labeled correctly. I suspect many times it is the manufacturer's fault for boxing an incorrect item vs Amazon for shipping the wrong thing.
Click to expand...

These were sold and shipped from Amazon Prime, they were just stuck in an Amazon box with an Amazon label and all. No box for the glove, just in the wrapping and stuck in the Amazon box.
 
So I'm bumping this back up, because recently I've had two more Amazon mess-ups that needed returns. One was completely the wrong product, which was also damaged in shipping.

So I'll say it again: I'm amazed at all you people who have nothing but drama free Amazon purchases. This is definitely not my average experience. Maybe I need to order the same types of stuff that normal people order, and then it would be sunshine and roses.
 
I ordered LED Bulbs once and was sent Shoe Polish. Other than that... No bad issues. They refunded me and said they were going to investigate the retailer bla bla. Retailer insisted they sent me bulbs. I was livid at the time because the Retailer apparently claimed I was lying.
 
jeepinmatt said:
I was looking at the exact same item from the same seller on eBay and Amazon last week. $16.99 on Amazon, $15.99 on eBay.
Click to expand...
Amazon seller fees can be pretty steep, 8-15%, plus $.99, depending on the category
 
Funny i stumble on to this thread , I order a 20" led bar for Tundra . prime next dAY .. got home notice a small box opened it 4 led light pods . Called Amazon they said no problem we will send new one out right away , I ask if a return shipping letter would be in box . lady said keep them . light bar came next day .
 
Back
Top