WTF is it with customer service in this sport..

Yeah, those guys that run pirate are not helping the situation. I had a similar experience with a post about Crane's customer service and product quality.
 
I've always said this industry grew too fast. The suppliers weren't equipped to keep up. And sometimes they don't want to spend money to grow because they're a lot better fabricators than businessmen so they actually lose money and customers. It really hurts the guy who will go with a supplier because they're $20 cheaper on a $500 part (learned my lesson).
 
The real problem boils down to manufacturers substituting newer, cheaper materials for older established materials in order to cut costs. Unobtainium and cantgettium seem to be the most popular currently. There's also a lot of theguythatmakesemdidntshowupium out there, too :rolleyes:
 
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