we use fedex exclusively for our business. one, because our discounts give us the cheapest shipping options out of all the carriers and two, it is Fast! One thing we have discovered though. IT is very easy to screw up fedex shipments using their ship manager. If the business is using a cheap bot for access to create the shipping label, or if the grunt creating the labels is lazy in exchange for "speed" the ship manager will default. Fedex does this thing (in favor of speed of delivery) that unless you tell them not to, they will deliver to the nearest address that will answer their door. It most cases you can more appropriately blame the business creating the label or the driver for your specific area. Time and again, Fedex as a whole/business has proven themselves to us to be the most efficient and cost effective of the carriers. Food for thought anyways.