QOTD

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"If future generations are to remember us with gratitude rather than contempt, we must leave them something more than the miracles of technology. We must leave them a glimpse of the world as it was in the beginning, not just after we got through it."

-Lyndon B. Johnson
 
Calm waters don't make good sailors
 
There's just 200 people in the whole world ... we just keep wandering around bumping in to each other!
Tully Telluride - Jimmy Buffet's Tales From Margaritaville
 
"It's a hundred and six miles to Chicago. We got a full tank of gas, half a pack of cigarettes. It's dark, and we're wearing sunglasses!" -- "Joliet" Jake Blues
 
My mom was a Home Economics teacher from 1951 to 1993. She passed in 2022. Recently I have been going thru her old (handwritten) cookbooks. She had one, the "black book" that held her favorite recipes, old family recipes, etc. I was reading thru it tonight, and mixed in were several pages where she wrote down various quotes or random thoughts. This is one of my favorites:

Stand up so they can see you.
Speak up so they can hear you.
Shut up so they'll ask you back!!
 
Heard one today that I really liked.

I've long repeated to young leaders - make sure and use metrics to measure but never to manage.

I heard it said today similarly but effectively.

'We intend to measure what matters, but in the end the only thing that matters to many is what we CAN measure'
 
Ron said:
Heard one today that I really liked.

I've long repeated to young leaders - make sure and use metrics to measure but never to manage.

I heard it said today similarly but effectively.

'We intend to measure what matters, but in the end the only thing that matters to many is what we CAN measure'
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Is this in wiener scale or beers poured?
 
WARRIORWELDING said:
Is this in wiener scale or beers poured?
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More about - once you put a score board up - suddenly many forget ‘how you play the game’ and the score is the only thing that matter
 
Ron said:
More about - once you put a score board up - suddenly many forget ‘how you play the game’ and the score is the only thing that matter
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Now this resonates. The others I fully understood but this hits. Because what is life to many? A deck of cards? Game of chance? Gamble. Do you deal straight. From the bottom. With cut deck or marked cards? Develope yourself by counting, memorization, percentages, or intuition? Call or Fold?
People will always try to use something and someway to put a marker on or increase what's at stake. The few will sit back and just enjoy the Game.
 
WARRIORWELDING said:
Now this resonates. The others I fully understood but this hits. Because what is life to many? A deck of cards? Game of chance? Gamble. Do you deal straight. From the bottom. With cut deck or marked cards? Develope yourself by counting, memorization, percentages, or intuition? Call or Fold?
People will always try to use something and someway to put a marker on or increase what's at stake. The few will sit back and just enjoy the Game.
Click to expand...
All true. I was thinking about it in business sense.
I’ve used this example for a long time. I was a high school kid in the 90s working at a Burger King when the concept of drive thru time was first discovered. Timer strips were installed and we were judged based on average wait time. Now it’s common.
The reason? Studies found that longer wait time led to less happy customers. So let’s speed up wait time. Thats good.
But it’s been bastardized. How many times have you been parked with no one behind you? You aren’t holding up the line- you are harming their metric. So they park you to get you off the clock. They win the metric. But they actually produce a less happy customers- who waited longer and had a worse experience.
The customer satisfaction goal is lost, but the scoreboard is won,
 
Ron said:
All true. I was thinking about it in business sense.
I’ve used this example for a long time. I was a high school kid in the 90s working at a Burger King when the concept of drive thru time was first discovered. Timer strips were installed and we were judged based on average wait time. Now it’s common.
The reason? Studies found that longer wait time led to less happy customers. So let’s speed up wait time. Thats good.
But it’s been bastardized. How many times have you been parked with no one behind you? You aren’t holding up the line- you are harming their metric. So they park you to get you off the clock. They win the metric. But they actually produce a less happy customers- who waited longer and had a worse experience.
The customer satisfaction goal is lost, but the scoreboard is won,
Click to expand...
And then they have to waste MORE time walking the food out. Always thought that was super dumb.
 
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