Anybody have a koa.com account, and can try to log in?

kaiser715

Doing hard time
Joined
Jun 1, 2006
Location
Pocket, NC
Been having trouble logging in for a couple of days. Don't know if it they made it not-Mac-friendly or what. Get an error on both Firefox and Safari. (address line shows "https://koa.com/error/httperror/?aspxerrorpath=/")

I called, they say no known problems with the site.

If you have a KOA.com account and Windows, see if you can log in.
 

RatLabGuy

You look like a monkey and smell like one too
Joined
May 18, 2005
Location
Churchville, MD
Been having trouble logging in for a couple of days. Don't know if it they made it not-Mac-friendly or what. Get an error on both Firefox and Safari. (address line shows "https://koa.com/error/httperror/?aspxerrorpath=/")

I called, they say no known problems with the site.

If you have a KOA.com account and Windows, see if you can log in.
Did you try from your phone or another device?
 

shawn

running dog lackey of the oppressor class
Administrator
Joined
Mar 13, 2005
Location
Raleigh, NC
Did you turn it off and back on again?
 

zuke

Well-Known Member
Joined
Sep 4, 2012
Location
Stafford, VA
Did you try Chrome?
 

kaiser715

Doing hard time
Joined
Jun 1, 2006
Location
Pocket, NC
Did you try from your phone or another device?

KOA app loaded, but wonky. Web login crashed same as Mac. Tried from a windows laptop this morning, no good either. Must be them.

Did you turn it off and back on again?

You don't know how many hundreds of times I said that to clients over the years. :)

Oh wait, you mean KOA's servers? ;)

Did you try Chrome?

Yep. Only thing that got me further was deleting cookies and clearing cache. That gets me one step further, but still errors out.

I hate KOA with a passion, but sometimes its a necessary evil.
 

kaiser715

Doing hard time
Joined
Jun 1, 2006
Location
Pocket, NC
Still no joy.

I did see that every time the login fails, It's saving between 50 and 150 cookies.
 

CasterTroy

Motarded
Joined
Mar 21, 2005
Location
Wallburg
Have you tried incognito mode?
 

RatLabGuy

You look like a monkey and smell like one too
Joined
May 18, 2005
Location
Churchville, MD
Still no joy.

I did see that every time the login fails, It's saving between 50 and 150 cookies.
Hope them are some good cookies.
 

kaiser715

Doing hard time
Joined
Jun 1, 2006
Location
Pocket, NC
After a 20 minute call with KOA customer service, and an almost 1 hour callback from tech support, still no access. At least now my browser shows a "internal error 500". That's progress.

Not working on phone (android - chrome), MAC (FF, chrome, safari), PC (FF, chrome). Internet using both ATT and Verizon hotspots.


GRRR.
 

kaiser715

Doing hard time
Joined
Jun 1, 2006
Location
Pocket, NC
To KOA's credit, I just got a callback from them, said try it. It works.

@shawn ...they must have turned it off and back on again.
 
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