Anybody have a koa.com account, and can try to log in?

kaiser715

Doing hard time
Joined
Jun 1, 2006
Location
7, Pocket, NC
Been having trouble logging in for a couple of days. Don't know if it they made it not-Mac-friendly or what. Get an error on both Firefox and Safari. (address line shows "https://koa.com/error/httperror/?aspxerrorpath=/")

I called, they say no known problems with the site.

If you have a KOA.com account and Windows, see if you can log in.
 
Been having trouble logging in for a couple of days. Don't know if it they made it not-Mac-friendly or what. Get an error on both Firefox and Safari. (address line shows "https://koa.com/error/httperror/?aspxerrorpath=/")

I called, they say no known problems with the site.

If you have a KOA.com account and Windows, see if you can log in.
Did you try from your phone or another device?
 
Did you turn it off and back on again?
 
Did you try Chrome?
 
Did you try from your phone or another device?

KOA app loaded, but wonky. Web login crashed same as Mac. Tried from a windows laptop this morning, no good either. Must be them.

Did you turn it off and back on again?

You don't know how many hundreds of times I said that to clients over the years. :)

Oh wait, you mean KOA's servers? ;)

Did you try Chrome?

Yep. Only thing that got me further was deleting cookies and clearing cache. That gets me one step further, but still errors out.

I hate KOA with a passion, but sometimes its a necessary evil.
 
Still no joy.

I did see that every time the login fails, It's saving between 50 and 150 cookies.
 
Still no joy.

I did see that every time the login fails, It's saving between 50 and 150 cookies.
Hope them are some good cookies.
 
After a 20 minute call with KOA customer service, and an almost 1 hour callback from tech support, still no access. At least now my browser shows a "internal error 500". That's progress.

Not working on phone (android - chrome), MAC (FF, chrome, safari), PC (FF, chrome). Internet using both ATT and Verizon hotspots.


GRRR.
 
To KOA's credit, I just got a callback from them, said try it. It works.

@shawn ...they must have turned it off and back on again.
 
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