OK I was going to let this die and stay out of it, but please do not tell me you are going to say that because a
salesman did not know the suspension details that it is now obvious that the entire dealership is full of idiots.
I am sure not every mechanic in the shop could discuss different closing techniques and ways to overcome objections, but that doesnt mean they dont know cars.
Different people have different specializations. Get used to it in life and in business not everyone knows everything aout everyone elses roles in an organization.
Sales folks do not have to be expert mechanics and often the best know very little mechanically about cars, but they know how to deal with people, sure you got a yahoo that was trying to build interest about something he knew little about, but that has ZERO to do with the service department.
You may want to go back and fully read Magnusson V Moss's ruling there are specific outs in there for parts directly effected by non OEM alterations or alterations that are not approved by the OEM.
I think the part that you are missing, is that you and the manufacturer had an agreement, you feel as though they are not upholding their end, their point of view is that you have already failed to uphold yours by altering the vehicle...
They dont have to prove that your modification DID cause the failure they only have to prove that it COULD cause the failure. Because if they warranty yours as a matter of practice then BY LAW they should warranty every vehicle with the same mods. Auto manufacturers spend a good deal of time testing and engineering and developing components to work within a given set of parameters, they do not have the resources, nor do I think it would be prudent to require them, to test every possible aftermarket alteration you could do to a vehicle and see what the life cycle would be.
As it applies to this specific incident, there is no doubt that the lift kit increased the drive line angle unless you altered your front axles pinion angle relative to the TC. Now it CAN NOT BE ARGUED that an increase bind on a ujoint will not shoren its life. As a nature of its very design the increased bind force would have an inversly proportional and direct correlation with life span. It may vary from a matter of 1 or 2 revolutions (in a multi million revolution life span) to reducing th lufe span by 90% depending on the severity of the angle but it will definitely have an effect. The dealership is done RIGHT THERE they have nothing more to prove.
In my opinion this entire thread points directly to your immaturity, regardless of age, and your unwillingness to accept responsibility for your actions. You modified a vehicle, used (and probably abused) it and broke something now you wanna cry because someone else wont pay for it? YOU PLAY YOU PAY, its an old addage that hits real close to home here. I think the only mistake here was in the dealership being courteous and offering an explanation instead of laughing in your face that you expected them to pay for it. And thats the perspective of a service manager (in a non automotive field) for the past 6 years.
becuase they almost always have a layer of mud on em all the time (sice I never wash my truck) and not only that I've submerged those things under water so many times and my truck has damn 170,xxx miles on it and I'm still Rockin the stock ujoints, whereas your jeep is waaaay newer than my truck.
Why do you think they sell SYE kits and tranfercase mount spacers?
