a shop that should not be in business

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Mike, I think I've just figured out something about Studnuts. You can call me slow for having it take this long for me to figure out, but thats okay. He seems to be big on talking about what he's going to do, but short on actually doing any of it. He said that he's going to scan in the original estimate and post it up...FAIL. Of course he only claimed he'd do that six pages ago, maybe he just hasn't had quite enough time to finish the job. Check back with him in three weeks, maybe he'll have it done then. He'll also be posting phone records...just don't hold your breath waiting on them.
You are partially correct. There are a ton of he said/she said type arguments here. Several of us are pretty confident that we know the truth, but ultimately we weren't there, so we really don't know for a solid fact what was said and what wasn't. But having said that, did you even look at the pics on the first page? Arguements about DOM size and weld on C's aside, do you really think that Mike asked for his exo cage to not allow the hood to open? Do you think he asked to not be able to access his zerk fittings? There are multiple examples of just piss poor engineering going on here.
Let me lay this out for you in really simple terms. Mike was the customer. Studnuts was the supposed off road fabrication specialist. Yes there are features of a cage that can be added or deleted, and you can build it out of different materials. But even a fool knows that the material used will largely dictate what the cage ultimately looks like. There is a place for .095 tubing in a buggy, but it's not in the main supports. If .095 tubing is used it requires more bracing than a heavier tubing would. That shock hoop never would have torn out if the "specialist" had just put a cross brace in between the hoops. It is NOT the customers place to have to design the cage. That is the "specialists" job. Even if we stipulate that Mike agreed to a .095 wall HREW cage, Studnuts still screwed him over with the piss poor design.
I understand the principles of tubing and bad craftsmanship, trust me I've learned through my own stupid mistakes. I do agree with you, I was just saying that either they need to handle this as men or it needs to go to court. Mike said that it wasn't about money and I think that is very honorable of him, but $3800 is a lot of money to anyone right now. Also if Studnuts is correct in saying that he did the work agreed upon, then he might have a viable slander case. Yes he is the "expert" and should know the weaknesses of HREW but in business "the customer is always right." I would be the last person to take anything to court and what I was trying to say is that this needs to be handled between them. I know that this board is meant for this exact situation, and it has accomplished it's goal everyone is now warned.
 
damn, it took me almost an hour to catch up on this!! I do have on question though:
if it's only a penny for your thoughts, why is it double to put your two cents in??:confused:
 
Ive bashed no former vendor on PBB.... It could have been worded better none the less.
not trying to poor more on you but just wanted to show you what i was referring to :

what i dont get is, his poor business practices, poor customer service/support, crappy product, hundreds of forum complaints, yet, he was in business for so loong and people still bought from him - including people on here !puzzled
 
pour, not poor

I've had too much to drink tonight and I'm bored!!
 
Troll? Hardly. But hey, sometimes the truth hurts. I notice that you resort to name calling instead of countering the substance of my posts. Thats very telling.
 
WHO'S THAT ON MY BRIDGE? Said the troll.:beer:
 
Ok, I just have to say something....

You only get half the seals in a cheaper kit?? I'de think that is like going to Wally World and buying lower end shoes, or anything else that comes in a set or kit, and only getting one shoe!

I just have one last thing to respond to your comment, please dont post if you have no idea.

To clarify his air shock has two kits, a REBUILD kit and a RESEAL kit. Just like a differential has a master and minor rebuild. Do you buy a master install kit to change your carrier? Now for a real life scenario, ie:

Mike calls and says hey pal, my air shock is leaking at the lower piston seal, can you send me a new one? Sure Ill send out a RESEAL kit. Now since the Radflos use a quad lower seal, ill let you figure out how many parts are in a RESEAL kit.

Mike calls and says hey my air shocks are riding way to soft/hard, can you send a rebuild kit so I can tune them a bit better. Sure ill send a REBUILD kit.

The next time there is a thread on here about shoe quality or my designer lucky 7 jeans, Ill be the first to ask your epinion. For the air shock parts, let the big boys talk tech.
 
I just have one last thing to respond to your comment, please dont post if you have no idea.
To clarify his air shock has two kits, a REBUILD kit and a RESEAL kit. Just like a differential has a master and minor rebuild. Do you buy a master install kit to change your carrier? Now for a real life scenario, ie:
Mike calls and says hey pal, my air shock is leaking at the lower piston seal, can you send me a new one? Sure Ill send out a RESEAL kit. Now since the Radflos use a quad lower seal, ill let you figure out how many parts are in a RESEAL kit.
Mike calls and says hey my air shocks are riding way to soft/hard, can you send a rebuild kit so I can tune them a bit better. Sure ill send a REBUILD kit.
The next time there is a thread on here about shoe quality or my designer lucky 7 jeans, Ill be the first to ask your epinion. For the air shock parts, let the big boys talk tech.

The explanation was appropriate, the last snide comment reveals a lot about your character...
 
The explanation was appropriate, the last snide comment reveals a lot about your character...
X10000

I was just about to post the same thing. It's fine to answer the question but not necessary to throw daggers because this person doesn't understand.
 
Studnuts your just a complete useless waste of space. You're going to take to bashing on a female because she didn't understand fully what you were saying? As much as you want to talk big and bad you stoop to that level? From seeing the pictures of your work I know of at least a dozen females that could out fab your dumb ass with one hand behind their back. This board has nothing to do with BIG BOYS. It is a place for information and help as well as learning. I also bet you have no idea who Leslie's husband is do you? Let's just say she has all the help she needs at home if she needs it. One last thing, if this board is for the BIG BOYS then what are you doing posting here.
 
I don't know either of you guys but Why not settle this is person face to face.If I felt I was ripped off that bad,I would hop in my truck and drive down to whereever they were located and settle it(regardless of distance). why post 8 pages of complaints. that is a ton of money to throw away and I would be pissed but I don't see how this post bashing could resolve anything.maybe warn others but that's about it.I hate to see people get ripped by people who are supposed to be professionals.trust me I was young and dumb and pissed away thousands of dollars on mustang (so called mechanics).but that's a long story.
 
I don't know either of you guys but Why not settle this is person face to face.If I felt I was ripped off that bad,I would hop in my truck and drive down to whereever they were located and settle it(regardless of distance). why post 8 pages of complaints. that is a ton of money to throw away and I would be pissed but I don't see how this post bashing could resolve anything.maybe warn others but that's about it.I hate to see people get ripped by people who are supposed to be professionals.trust me I was young and dumb and pissed away thousands of dollars on mustang (so called mechanics).but that's a long story.
you could do that years ago and then be best friends the next week . it dont work that way anymore. yes studnuts sent me a free re seal kit and he paid the shipping. i thank him for that. but it was nothing as simple as he is saying. it took me forever to get him to call back or reply in a pm about the seals. I KNOW HE IS A BUSY GUY AND OVER LOOKING CALLS IS EASY. I JUST WISH HE COULD ADMIT THAT RATHER THAN SAYING I NEVER CALL OR LEAVE MESSAGES. i even do the same thing . when your life gets that busy you cant remember to call everyone back until a few weeks later or forget altogether. i dont want to carry this any further. i will never do business with him again. i wish him luck in his business and i hope he does better with other customers in the future. with that said this thread has made my satisfaction.the money is not important to me.
 
Thanks guys! Nice to know there are people out there to stand up for her when the need arises. She did question me about that, and it was wake up time and I didn't giver her an answer. As far as Leslie goes, she has probably logged more trail time than most of the webbers here, maybe not behind the wheel, but she is there! She is also probably the best assistant a man could ask for when working on a rig. She never took shop, but she learns fast. I can be under the Jeep and ask for a specific tool, and she not only knows where it is, she knows what it's proper name is, and what it's used for. On the rare occasion she doesn't know, I can either tell her when and where I bought it, or what I last used it on, and bingo, it's there!

On another note,...my note....

I have several dealings with Mike and he has never ever lead me to believe he is anything but a stand up guy. Jon, I don't recall ever having dealings with him. I myself wouldn't classify myself as a "Big Boy" in the fab department. My skills and ability's are limited, but I do know at least part of the grief that Mike has been through, and after reading all of this thread and seeing pictures, I am not impressed. Once in a conversation with Mike way back at the beginning of his build, Mike had told me that he had tried repeatedly to get ahold of Jon. Not to complain, but to get some other stuff done. I would guess before the issues had shown their face, so I have no reason whatsoever to think he was lying about calling and no return calls. At least that's the way I see it.
 
I do appologize for snaping at you Leslie, I had my defenses up. Its that the post is negatively aimed and sighted at me, and it was irrelevant to any meaning of the transaction for the shock deal. If she did not understand, like I said, it should not have been posted.

Its just that bandwagon posts that contaminated most of this thread and when its aimed at me i will reply
 
The next time there is a thread on here about shoe quality or my designer lucky 7 jeans, Ill be the first to ask your epinion. For the air shock parts, let the big boys talk tech.

Apology accepted.

I will point out that the two ?? did make it a question, and if I don't ask, then I don't know. You gave a good explaination.

For the record, I am not a high maintenance kinda woman, so if you do need help with shoes or your lucky 7 Jeans, ask someone else, because I am not qualified to give you a good answer.
 
yea, must be due to those super long hours at work
:shaking:
thats at my full time job. i also strip and scrap vehicles on the side which keeps me pretty busy. :beer:
 
roughshod and gubni. You trolls have nothing better to do. I did not attest to anything.... READ MY VERY FIRST STATEMENT IN MY LAST POST YOU TROLLS. You two stooges are missing my point as to why his unhappiness is just coming around now and straightning up a few contact issues. Nothing else needs said but the parties who were involved. We have come to terms and I will call him and talk to him. The past few days for me have not been good, and this is adding kinlin to them.
So I'm a Troll and a stooge? :flipoff2:

Why now? I told him the work was crap a long time ago, but he's just not the type to complain. He's an easy going sorta guy, but everyone has their breaking point.

I was involved, because I saw the work first hand. I saw the hood bar that prevented the hood from being opened. I saw the horizontal shock hoop with no truss. I saw the sideways lower shock mounts. I'm a witness to this .095 wall HREW tube.

I don't know what will come of this thread. I doubt it will do any good other than to let Mike vent. I can tell you what I'd like to see. I'd like you to confess that you made some mistakes in the design work and apologize. I'd also like for you to leave .95 wall tube for curtain rods and tell people your minimum is .120 wall.
 
A good shop would not let an inferior product go out their door, no matter what the customer asked for.

Even something as stupid as mowing lawns, if you arent going to do it right, don't do it at all, even if thats what the customer "wants".
 
I do turn the grease zerks up into the bracket to protect them, for the web fab'rs ill put them down next time to get torn off.

Protect them from what? A grease gun?

awww.supermotors.net_getfile_645262_fullsize_img_1993.jpg
 
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