Credit Card Fraud, Again.

OnlyOneDR

Well-Known Member
Joined
Feb 10, 2006
Location
R
So I use my credit card for everything. Everything. I do always keep a little cash on hand for emergencies but use the credit card because it's protected.

I receive my monthly statement today and it's way higher than I anticipated. I was buying things for the truck this month so it was inflated but I always have a general idea of what the new balance is (I pay it off every month). Turns out that there were two transactions for almost $500 to the same vitamin/supplements retailer. I jumped online to check the current transactions and damned if there weren't three more to the same place adding another ~$500 to the bill!

So I called the bank, then card services to cancel the card and order a new one, then the retailer. The retailer representative wasn't understanding me at first when I told him that I wanted to help his company not lose money and to cancel any orders that were pending with my card. The light bulb finally went off and he found that four of the five had not shipped so he cancelled those and was going to refund my card for the fifth, except that my card is already cancelled so he cannot do that. I will work that out between the bank and them on Monday.

At least I feel like I caught this one a lot sooner than last time (result of the Target card fraud, about $600 worth), but dammit why do I need to keep a daily tab on what the heck is going on with my credit card? I think this is the forth time in three years that my card was compromised. I rechecked my statement and it does not really have any places that stand out for where the card info may have been swiped from. I want to find out who stole it this time as it costs me a lot of time and effort to resolve this crap every time it happens.

SOOOO, to the question. How do you guys and gals protect your card info? I am thinking of calling in orders to any vendor that I can from now on instead of doing things online and I am probably going to move back to cash for daily transactions even though it is kind of a pain in the rear.
 
I always felt like calling in an order with a CC # was way sketchier than doing it online? That is weird that you have so many fraudulent transactions--that is also why I buy virtually everything on Ebay or Amazon or the few vendors I've used in the past if at all possible, otherwise use paypal.
 
I always felt like calling in an order with a CC # was way sketchier than doing it online? That is weird that you have so many fraudulent transactions--that is also why I buy virtually everything on Ebay or Amazon or the few vendors I've used in the past if at all possible, otherwise use paypal.
It's funny to read this, because it wasn't that long ago that the reverse was true - people trusted phone calls more than nameless, faceless internet transactions. Oh how the times have changed.
 
I had similar situation in NY over Christmas but not nearly the amount on yours. I think the wait staff at a restaurant took the # when I stopped in Brooklyn. That place was sketch but the wife and kids were hungry.

I've learned to chock it up as "shit happens" and just keep a daily tab on my accounts. Get the CC's app and it's easy to check balance and transactions to protect yourself. Keep multiple cards if one is compromised, especially when traveling. Shit seems to always happen when traveling
 
Have alerts set up so you get a text every time the card is used. You see right away if something odd is going on, no waiting for the statement.

Hmm, I will have to look into that. I was not aware that some banks had that as a feature and have no idea if mine does. What bank does that?
 
My wife's credit union (Palmetto).
Mine only texts fraud alerts but they've done a good job catching them.
 
Okay so I dug through my card's online system and apparently at some point they added an "alert to email" feature. So I added one that sends me an email anytime a transaction exceeds $0.01. Not as nice as a text message but it will help for now. I am curious to see what detail will be in the alerts, but I will have to wait for a new card in the mail to try this out. Thanks for the tip!
 
Does your bank have an app? Both my Citi and Amex have an app where I can get app notifications in any amount. I have it set up for any amount I get a notification. App notifications are nice because I don't have my text message alerts clogging up my messages; same with email. Works out nice.

The notification usually pings my phone before I even get the card back in my wallet. It's quick!
 
Does your bank have an app? Both my Citi and Amex have an app where I can get app notifications in any amount. I have it set up for any amount I get a notification. App notifications are nice because I don't have my text message alerts clogging up my messages; same with email. Works out nice.

I don't know if they do but I do know that I will not use a bank app on my cell phone. God forbid I leave that laying around and someone gets into it.
 
If you lock your phone it's next to impossible to get in, simple patten swipe and you are protected. Mine even has fingerprint reader but I don't use it.
 
I use a fingerprint reader.

And, what would be the issue if someone got into your CC app? Maybe pay your bill or something? I mean really, there isn't much info there that would be damaging?

Transaction history, first name, and maybe notification options. That's about it.
 
It's been a Long time, since I got hit, & that was partly my fault. I used to get fooled in to trying supplements & vitamins on line, which turned out to be from Overseas. I use Discover 95% of the time, & they watch my buying pattern. They Actually caught the abnormality! I got a call about 2 charges, one for $1.01, & after that passed, it re billed $20 something. Discover noted the overseas charges & told me these places try a small amount, to see if they get by, then jack up the price. I had a second similar experience, but Nothing, in the last 4-5 years. I Do worry about these card scanners the Thieves are using!
 
I got hit last Sunday as well. I get text and email notifications for every transaction that is made and like stated earlier, it happens almost immediately. When I saw it I said wtf! As I was dialing the phone to put hold on my card I got another text saying I had suspicious transactions to call immediately. I finished my call and they informed me there was a $60 charge in Chicago and another one for $440 bucks, but they declined the second one. I am not sure how they do it but they were on there game big time. They credited me the $60 and issued me a new card. What is kinda weird is that my card was a "chip" card and supposed to be harder to steel? I really like the safeguards, tools and customer service that 5th 3rd bank has.
 
My chipped card got hit over Christmas with a $20 charge that was a "test for the newly made stolen card". Then a $400 charge in Utah. Then a $200 charge in Italy a few mins later. The Italy one was a fake buisness..BB&T called within mins and got my card canceled. Two days later my wife's card got hit for a Uber transaction in a different state.
 
Same here with a BBT chipped card in January, and I havent had a fraud issue in 15+ years. Somebody got a $99 ferris wheel ride in Singapore, but the $250 ride got rejected. After the hassle that BBT has made it to get the charges reversed, I'll never use my debit card again. BBT even called me immediately and asked if it was a fraudulent transaction...
 
I was hit in January with someone in some town if never heard of in Louisiana. But my wife didn't catch it immediately. The bank actually shut my card down last week finally. She looks at the account almost daily, but missed the first few charges. None were over $10 and ALL were at fast food so iy dinto stick out. Wells Fargo has issued a new card. Haven't got it yet but they had my card info for a whole month and only ate fast food....I mean come on Monica.....eat a steak!!!
 
Same here with a BBT chipped card in January, and I havent had a fraud issue in 15+ years. Somebody got a $99 ferris wheel ride in Singapore, but the $250 ride got rejected. After the hassle that BBT has made it to get the charges reversed, I'll never use my debit card again. BBT even called me immediately and asked if it was a fraudulent transaction...

Be careful with the debit card and BB&T. Their fraud and stolen card department closes at midnight and doesn't open back up till 7am. If someone has your card, they can clean you out in those hours and no matter what, you can't do shit till 7am the next day when the department opens. You may want to upgrade to a real CC for your protection. ;)
 
Be careful with the debit card and BB&T. Their fraud and stolen card department closes at midnight and doesn't open back up till 7am. If someone has your card, they can clean you out in those hours and no matter what, you can't do shit till 7am the next day when the department opens. You may want to upgrade to a real CC for your protection. ;)

Switched from BBT to B of A years ago because of this. Nailed me on a trip to Stratton.
 
The automatic fraud protection never works for me because I use the card for everything everywhere and travel a lot. So there's no "pattern" to follow to see if something kooky is going on. The only times they have ever flagged anything (and I can count on one hand in 16 years having a CC) have been on legitimate purchases which were really annoying to deal with.
 
I just use a real CC instead of a debit card. Problem solved and I get $ back for every purchase. ;)

Yup. I started doing the same about 3 years ago when I moved to Durham. I did get flagged a few times once I started traveling more for work and used my personal card for things that weren't covered on my per-diem, but I'd rather have them call me and check than some asshat compromise my card.
 
I have been told by many people in cyber security and banking world to never use a debit card. Your protection is not as good for a debit card theft, your money is gone and you have to work to get it back. With a credit card you are out nothing and can contest a fraudulent charge before you pay your bill. Plus there are so many reward programs out there with credit cards that you actually make some of your money back (considering you pay off the balance every month of course)
 
Plus there are so many reward programs out there with credit cards that you actually make some of your money back (considering you pay off the balance every month of course)

If you pay it off every month, the credit card is free. The reward program is money on top.
 
Back
Top